Assisting with fraudulent claims
Insurnace Investigation
Catching individuals who obtain benefits under insurance policies by deception
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Insurance and Factual Investigation Services from Precise Investigation

Insurance investigations, otherwise known as Factual Investigations, are a set of specialist investigation services, specific to assisting insurance companies, banks, self-insurers and associated organisations to effectively determine the legitimacy of a claim.

Australia’s insurance industry loses in excess of $2.2 billion, every year, to false claims. As a direct result, policy premiums rise to accommodate the loss, which in turn leaves some with no choice other to abandon their insurance policies all together.

By extension, with Australia boasting some of the highest rates of successful false claims in the world, there comes a greater need than ever for professional insurance investigations and the expert investigators behind them.

Why Employ Our Professional Insurance Investigators?

Precise Investigation has worked alongside hundreds of insurers and likened organisations, to provide them with the information they need to effectively determine whether a claimant has lied about the nature of their claim or whether a claim has been made legitimately.
Australia’s incredibly turbulent economic crime environment has led to a drastic increase in insurance payouts over the last decade, yet little has been done on a national scale, to reduce the risks these companies face when dealing with fraudulent claims.
As such, Precise Investigation has developed a series of unique, tailor-made factual investigation services that any insurer can employ to lower their risks of being defrauded. Our services are aimed at providing insurance companies with a reliable and reputable means of gaining the information they need, whilst treating the claimants with the respect and courtesy they deserve – an all important element of any claim investigation as insurance customers become increasingly complacent about the ways in which their insurers handle their claims.

How Insurance Investigations Work

Precise Investigation takes on a brief, usually in the form of claim notes provided by the insurer, with details of the customer’s policy and the nature of their claim. From there, we assign a specialist, factual investigator who goes about interviewing the claimant and any witnesses, examining and analyzing details of the claim and cross-referencing those pieces of information with each other to expose any discrepancies.
We boast one of the highest success rates in exposing fraudulent claims of any Australian private investigation firm, and we’re proud to continue offering our services to the many more insurers that suffer at the hands of fraud.

Examples of Common Insurance Investigations

Below is a short list of the most common types of insurance-related investigations we undertake:

  • Workers’ Compensation
  • Personal Injury Claims
  • Healthcare Claims
  • Vehicular Accident Claims
  • Damaged, Lost or Stolen Goods Claims
  • Disability Claims
  • Travel Insurance Claims
  • Contact Us

    Level 1, 379 Collins Street,
    Melbourne. VIC. 3000
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    Suite 505/Level 5, 1 Alfred Street,
    Sydney. NSW. 2001
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    Level 54/111, Eagle Street,
    Brisbane. QLD. 4000
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    5 George Street,
    Morphett Vale. Adelaide. SA. 5162
    view Adelaide
    Level 25/Suite 24, 108 St George TCE,
    Perth. WA. 6000
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    36 Creek Road,
    Lenah Valkey. Hobart. TAS. 7008
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