About Precise Investigation
Precise Investigation has come a long way since its humble beginnings as an independent Private Investigation firm based in Melbourne, Victoria.
The company was established in 1987 to provide unparalleled private and commercial investigation services to Australian individuals and businesses in need of applicable, protective measures against the likes of fraud, false or protracted insurance claims and associated malpractices. Our investigation services and expertise assist individuals and businesses to manage risk more effectively by providing certainty and clarity enabling more informed, quality decision making.
This expertise and service reliability has empowered our corporate business and government clients to proactively overcome substantial risk exposure across insurance markets, workplace misconduct and litigation. Equally, individuals have benefited greatly from having access to our experience and expertise when confronted with personal circumstances and issues in respect to matrimonial, custody or fraud-related risks. With technological advancement over the past 30 years, personal and business risks have evolved to include hacking, identity theft, bugging and other electronic scams. Precise Investigation have dedicated experts in these respective fields that can assist in mitigating or eliminating any potential exposure.
With offices in Melbourne, Sydney, Adelaide, Perth, Brisbane, Gold Coast, Darwin and Hobart, our dedicated service and support team work in partnership with our clients to tailor an appropriate investigation and risk intervention strategy to address the particular need.
Our clients include Insurance Providers; Financial Institutions; State and Federal Governments; Brokers and Intermediaries; Corporates and individuals alike, all of whom have benefited from our ability to deliver reliable, professional, timely and cost-effective investigation and risk mitigation services.
Government Licensed Private Investigators
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The Man Behind Precise Investigation
John Ioannou, founder of the company, has served a long and industrious career as one of Australia’s most successful private investigators. By maintaining an uncompromised approach to operational integrity, skill delivery and discretion, John has been able to systematically deliver the results his clients need, and improve on his commitment to protect their personal or commercial interests. Precise Investigation was created to embody John’s determination and provide a platform from which he could effectively share his observations with a wider audience.
Now, three decades later, the company continues to see significant growth thanks to John’s dedication to the task at hand, consideration for those involved and ever-improving proficiency in the field.
Further to his capabilities as a Private Investigator, John’s innate comprehension of interpersonal behaviours has allowed him and our team to source only the most valuable of commercial resources, all made available to our clients, as specialists in a wide range of industry-specific fields.
Providing services with regards to State and Federal Government Legislation; Criminal Law; Insurance Claim Analysis; Corporate Fraud Detection and Risk Management, to name a few, has become an integral component of our company, as a reputable, Government-licensed Private Investigation firm.
Now encompassing a broad-based network of specialist field operatives and support personnel, who all share and enhance on the company’s expertise as it expands across the country, we are sure to continue providing unmatched, private investigation services to both our existing and prospective clients.
Our bedrock is our INTEGRITY
• Transparency of our operations, business model and purpose are embraced as a strength
• We are uncompromising in driving the highest ethical standards within our operations
• We actively strive and contribute to the ongoing development of Codes of Practice within our industry, client markets and broader community
We have a relentless GROWTH mindset
• We actively encourage constructive ideas and celebrate ‘outside the square’ thinking
• We place a premium value on customer feedback and relish the opportunity to be ‘better than yesterday’
We EMPOWER our people through mutual Trust
• We promote open and respectful communication, whilst not being intimidated by constructive debate
• We invest in our people and their ongoing personal development and wellbeing
• We back our people to deliver quality service outcomes
We passionately embrace our CUSTOMERS needs
• Our customers’ reputation in the community is at the forefront of our minds
• We are agile and adaptable to meet our customers’ changing needs
• Earning the trust of our customers forms the cornerstone of our partnerships
• We invest in long term relationships in the business and broader communities
• We take pride in tackling complex matters head on and delivering high value outcomes for our customers
Meeting An Unrecognised Need For Private Investigations
Three decades’ experience brings a great deal of insight to the table, but the one thing that’s troubled us most over the years is the fact that the majority of our clients only approach us after they’ve fallen victim to a particular malicious act. Whilst we boast a 90% success rate across our service portfolio and work to recover clients’ losses wherever possible, it’s imperative that businesses and individuals throughout Australia are made aware of the practical implications of applying preventative measures before malpractice sets in, rather than reacting to it afterwards.
Preventative measures, such as integrating systematic background checks into your recruitment process for example, reduce the risks that you face from fraud, false insurance claims, workplace injury matters, recruiting trustworthy staff and safeguarding confidential information, among a wide range of associated concerns during day-to-day business.
It’s with that in mind that we have sourced a professional with proven expertise, spanning more than 24 years in the effective delivery of integrated risk management services and business development solutions. This has complimented and enhanced our ability to tailor our preventative, investigative and risk mitigation solutions to each of our clients’ particular cases, and their respective specifications. Whether businesses operate in the corporate, legal, government, education, finance or health sectors, our highly effective anti-fraud, counter espionage, surveillance services and corporate investigations are an essential tool to any Australian organisation.
As we have grown, so too has the management team that drives us. With our National Operations Manager,
National Investigations Coordinator, National Business Development Manager and Customer Relations Manager behind us, we can ensure that your business is afforded the expertise, proven systems and personalised service required to meet both your recognised, and unrecognised needs for professional investigation services.
We take pride in being able to meet and exceed on our clients’ expectations, regardless of which industry they stem from, be it commercial or domestic.
From Multinational Corporations to budding entrepreneurs; we have served hundreds of businesses and independent parties across every Australian state, and in each case, we have been able to deliver the results they required, or helped them to understand the truth surrounding their suspicions.
Our growth and resilience, to date, has come about as a result of three decades’ experience and goodwill as one of the nation’s foremost private investigation firms. Through successfully obtaining admissible evidence and consistently articulating our findings to our clients, we maintain world-class client satisfaction and a service record to suit.
With our thirty-odd years on the job and an ongoing drive for continuous internal improvement, it’s easy to see why we’ve been able to retain an increasing number of life-long clients, as key partners, along our journey. Even some of those who originally approached us to perform one-off operations, have either come back to employ our expertise again for new projects, or set up long-term contracts with us.
We have worked with clients across a multitude of industry sectors and independent markets, the most common of which include, but are not limited to:
Finance / Banking
Law / Legal Proceedings
Medicine / Healthcare
Precise Investigation will build and maintain an enviable reputation as Australia’s leading private investigation firm. We will provide clients from every corporate sector, government department and personal background with the services they need to successfully overcome the issues that they face in the workplace or at home, on a personal, regional, national or international scale.
Client confidentiality is of paramount importance, and through the professional and regulated approach we take in the execution and delivery of our services, we guarantee the highest levels of discretion and integrity with regards to safeguarding your personal information.
In an environment that demands more than a keen eye and great attention to detail, we will ensure that only the most appropriate field operatives are made available to our clients
By extension, all operatives will be trained, licensed, dually experienced and insured under public liability and professional indemnity for our clients’ utmost peace of mind. Our organization is dependent on client satisfaction; a positive outcome for our clients is a positive outcome for us. As such, it is our prerogative to carry out any professional investigation service in a manner that complies with all local, State and Federal Government legislations, regulations and laws. This allows us to obtain information that’s admissible as evidence, if need be, and ensures that all case results are pursuant of our clients’ requirements, from both a legal and personal perspective.
We will maintain an open, honest and proactive line of communication with our clients; if we are unable to perform a specific duty due to legal or legislative restrictions, we will always inform our clients prior to commencing any investigation services, and find an alternative means of obtaining the information our clients require.